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Spartify Help Center
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or ask our support team.
Documentation
Our super thorough docs show you how to use and troubleshoot Spartify, step by step.
Subscription & Billing
Get help with understanding your invoices, updating billing information, or managing your subscription on Spartify.
Support tickets
Sign in to a Team, Business, or Enterprise account to submit a ticket via Spartify.
FAQs
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Report a bug
Are you a Spartify app user? Report issues or search for existing bugs here
Support plans
Our support ensures your organization’s seamless operations
with expert responsiveness.
| Starter | Team | Business | Enterprise | |
|---|---|---|---|---|
| Customer support level | Community | Standard | Standard | Priority |
| Prioritization of tickets | - | - | - | |
| SLAs | - | 8-24 hours* | 8-24 hours* | 3-8 hours* |
| Business hours | - | 8am-8pm ET (M-F) | 8am-8pm ET (M-F) | 8am-8pm ET (M-F) |
*Ticket response priority times are based on standard Spartify business hours